About Crewloft

It started simply. An agent task can run for an hour or two, and watching a row of terminals is dull, and tells you nothing about who's stuck or who's waiting on whom.

So we moved the agents into a studio. They meet, split the work and sit at their desks, and when they're waiting on someone or need your call, it's written above their heads. It's the same wait, but now you spend it walking around the studio, moving furniture, making a coffee.